Answers every call, 24/7
Nights, weekends, mid-service: every caller gets a real answer, not voicemail.
Answers the question
Most calls are questions, hours, parking and pricing. It answers them all.
Books new appointments
Checks availability, books into your Shortcuts diary and takes deposits.
Looks after your regulars
Reschedules and cancellations handled, freeing the slot before it becomes a no-show.
The numbers tell the story
3 in 4 callers
With voicemail, only 1 in 4 callers leave a message. The other 3 hang up, and most never call back.
Up to $30k
Cancellations and changes that would otherwise have slipped away.
10 calls
No caller ever meets a busy signal or a queue.
24/7
Nights, weekends, mid-service. When your team can't get to the phone, it does.
Built to be trusted on the phone with your clients.
Books in real time into Shortcuts
Writes straight into your appointment book.
Works with your existing phone
Easy setup, no new hardware.
Answers only when you want
Picks up on the first ring, or only once your team’s busy.
Knows when to hand off
Complaints and sensitive calls go straight to a person. Sounds like one of your team.
Takes 10 calls at once. No busy signal, no queue.
We partner with world-leading AI receptionist software
Aura 300
Callpad
Our Customer Success team will match you with the right platform based on your salon, barber, or beauty businesses needs.
Simple to start. Suited to your needs.
Step 1. Book a quick call
Tell us about your salon, barber or clinic, your call volume, when changes slip through, and what your front desk is juggling.
Step 2. We match you with a partner
We match you with an integration partner suited to your size, profile and budget. All partners are integrated directly with your Shortcuts appointment book.
Step 3. Go live
Your AI receptionist answers, books, reschedules and hands off to your team from day 1.
Shortcuts AI Receptionist FAQs
All of your Shortcuts AI Receptionist questions answered.
An AI voice assistant that answers your salon’s phone 24/7, handles customer questions, books appointments into Shortcuts, and manages reschedules and cancellations, freeing your team to stay with clients.
Enquiries (hours, location, pricing, services offered), new appointment bookings, reschedules and cancellations from existing clients, confirmations, reminders, and spam filtering. If a call needs a team member, a complaint, a supplier query, a distressed client, it escalates to you.
AI Receptionist sounds like a warm, knowledgeable person on your team, natural conversation, no scripts, no robot voice. You train it to know your salon inside out: your services, pricing, your regulars by name, and the tone that matches your vibe.
Yes. It works with your current business phone number, just forward calls to the AI. No new hardware, no new phone line. Setup takes about 5 minutes.
Real-time sync. When a caller books or reschedules, the appointment updates your Shortcuts calendar instantly, no manual entry, no double-bookings and no delay.
Pricing varies depending on your business size. During your call with our Customer Success team, we’ll recommend the right plan for you based on your specific needs.
Most salons recover the investment within 1–2 months with just a few more bookings. On average, salons see $30K+ per year in recovered bookings from calls that would have been missed, regulars rescheduling, new callers who would have reached voicemail, and slot refills that prevent silent no-shows. It handles up to 10 simultaneous calls, so no one waits on hold.
We work with industry-leading voice AI partners. During your call with our Customer Success team, we’ll recommend the best fit for your salon based on your size, call volume, and specific needs.
It escalates immediately. You can set it to answer only after your team is already with a client or answer right away and let your team review calls later. Either way, complex or sensitive requests handed off to you. AI Receptionist never leaves a caller hanging.
77% of salon and spa customers say calling is the easiest way to manage their appointments. 3 in 4 callers complete their call when they reach a real answer, vs. 1 in 4 who reach voicemail. That’s the difference between a booked chair and an empty slot, and a loyal client or a lost one.